We are responsible for arranging the normal day-to-day maintenance of the building, roofs and drains, as well as shared areas such as hallways, stairways, lifts, gardens and some services. Minor repairs are usually carried out by a local contractor as soon as it is practical to do so.
Major WorksMajor works will become necessary from time to time, or may be stipulated under the terms of the lease. We will draw up a Specification of Works and seek tenders from contractors on our Approved Contractors Register.
Where the cost is likely to be more than £250 per flat, a Section 20 Consultation process must be carried out. This is a legal process that anyone carrying out works on behalf of leaseholders must undertake to ensure that they are consulted and follows a legally prescriptive procedure:
- Notice of Intention giving the reasons for the work
- Leaseholders then have 30 days to make comments and/or nominate an alternative contractor
- Information on estimates received, giving leaseholders 30 days to make comments
- Notification of choice of estimate
Following this process, leaseholders are then asked to pay their share of the total costs. After all the contributions have been received, the work can then progress.
The Section 20 Consultation is a fairly lengthy and involved process and can take anything between three and four months to complete.
In an emergency, for instance where work needs to be undertaken quickly to prevent further damage to the structure of the building, an application can be made to the Leasehold Valuation Tribunal (LVT) who will make a decision on whether the Section 20 Consultation can be dispensed with.
Planned Preventative Maintenance (PPM)
Under the terms of the lease. Leaseholders are required to contribute towards periodic repairs and redecorations, such as redecorations to the external elevations. This work falls outside our standard agreement and is separately chargeable.