MANAGING AGENT AND PROPERTY MANAGEMENT COVERING BRIGHTON, HOVE, EASTBOURNE AND THE REST OF EAST SUSSEX
Carlton Property Management is a successful residential block and property management company operating out of our offices in Eastbourne and Hove. We cover Brighton, Hove, Eastbourne and all major towns in East Sussex, West Sussex and parts of Surrey and Kent.
As Managing Agents, we have a wealth of experience in block management and we believe that value for money, first class communication and complete transparency in what we do for the leaseholders is crucial. We deliver great communication and transparency every day through our customer portal, which can be accessed by all our customers. To find out more about our portal please click here . Our leaseholders love this feature and many find increasingly innovative ways to use it to enhance their block community and their communication with each other.
- Our sole business is as a managing agent. because we specialise, we know what we’re talking about and you can rely on us and be confident that we are doing the best possible job for you
- We ensure that changing managing agents is easy and uncomplicated for you. Once you have given notice to your current managing agent, we work with that agent for all the commissioning work and handover paperwork. If you have been self-managing and have decided that all the work has become too onerous, we can work with whoever has been doing the management and, again, make the transition as simple as possible. The whole process is a lot more straightforward than you might think
- All our landlords and leaseholders are able to access all their property information online, 24 hours a day, 7 days a week, wherever they are
- When we take on a new block of flats or estate a detailed inspection of the property, free of charge, is undertaken by our qualified surveyor to assist us with drawing up a planned maintenance schedule, in line with the needs of the building and the requirements of the lease. This enables leaseholders to know what their long term costs are and plan their finances accordingly
- We never lose sight of the fact that we are dealing with one of a leaseholder’s biggest investments
- We ensure value-for-money on all contracts and expenditure
- We provide an excellent level of customer service. We are friendly and easy to deal with - our customers like and appreciate the personal touch. Communication is a key factor in the service we offer and the online client portal is a crucial element in helping us to fulfil our commitment to complete transparency
PROPERTY MANAGEMENT JARGON BUSTER
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Carlton Property Management is committed to the learning and development of its staff. We are delighted that our enthusiastic and progressive approach to training was acknowledged recently with an award at the Eastbourne & District Workplace Learning Awards 2012.